On a desktop or laptop, click the Request Prayer button below the video player and chat window. On a mobile device, prayer is the single bubble icon tab right next to the Chat tab. Tap it and you’ll see a button that says Request Prayer. You’ll need to have a chat name already, and if you don’t, just type in a name to enable the chat (you don’t need to post in the chat at all) and then click or tap “request prayer,”
Once you click this, a second chat will appear and a pastor will message you shortly, to take your prayer request and pray with you. They’ll usually type a personal prayer to pray with them. If a pastor doesn’t connect right away, they may be praying with someone else, and they’ll connect with you shortly.